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FAQ For Newbie

Posted at: 2019-01-16 16:29:01
Q:I’ve downloaded the game but I cannot install it
A:
1. Check if the downloaded package is complete, also to check your network
2. Insufficient storage or not meeting the necessary configuration
3. Check if the system is set as “ prohibit installation”
 

Q: I choose the server but it keep showing “connecting…”. I can’t login
A:
1. Test if there is a regional network problem and whether other apps can be connected;
2. Switch to different networks and try again (2G, 3G, 4G, WIFI)


Q:How to figure out the LOGIN/ DROP OFF/ CRASH DOWN/ FORCED TERMINATION problem?
A:
1. Close app that are not in use;
2. Try using a mobile with a higher hardware configuration;
3. Uninstall the original version and download the latest client and reinstall version;
4. Choose the right account right server;


Q:How to switch accounts?
A .Inside the game interface, click avator—setting—log out account. And the n Select “switch account” in the login area


Q:How to adjust/close the game volume?
A:Inside the game interface, you can select “ setting—system setting” to adjust the volume

 
Q:How many roles can I create in one account?
A:The same account can only create one role


Q:Why my system function is less than other player?
A:Please improve your castle’s level first. Because many function in the game will be opened when you reach to certain level. 


Q:How to be strong?
A:You can be strong through upgrade, improve your building level, train your soldier, kill monsters, collect resources enhance Alliance, attack Stronghold and so on

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